Click pictures for close up view
Click pictures for close up view

 
 Delivery Information
100percentseal OUR GUARANTEE

Catherine is confident you'll be 100% satisfied with your artwork that she offers a full money back guarantee.

 

Delivery Costs
  • UK Mainland – 25 large paintings/10 small paintings. Insurance is included
  • International Shipping - If the price for delivery is not showing for your location, please  contact the artist directly and she will get back to you with a quote. 
Should you require any other shipping or have any queries regarding shipping please get in touch
 
Delivery Times
 
Commissioned Work
 
Please allow up to 28 days for delivery, please contact the artist if you would like to receive the painting in a shorter time. You will be sent a photo of your painting before delivery to ensure you are happy with it.
 
One-Off Artwork
 
Please allow 5-7 working days for delivery.
 
48 hour Delivery
 
If your order is placed before 1pm you painting will be delivered within 48 hours, however whilst every effort is made to deliver within this time scale, this is not a guaranteed service.

Delivery Information

Each piece is carefully packaged to ensure it arrives to you safely, and is fully insured. It is sent via a courier service and comes with a tracking number. You will be informed of the day your painting is due to arrive. The standard delivery times are Monday-Friday, 8.00-18.00. Should you require a special delivery, please contact us. There will be an additional charge for this service.
 
It is also advised to sign 'not checked' with the courier if you have any doubts about the condition of the painting.
 
Delivery Damages
 
Full replacements or refunds are made for items lost or damaged during transit. Please notify contact the artist with 48 hours of the item arriving. Photos of the damages will be required. All original packaging should be kept as it may be required to claim from the courier. It is also advised to sign 'not checked' with the courier if you have any doubts about the condition.

Returning Information

UK Returns 

The artist offers returns on all artwork sent to a UK address. In the unlikely event you are not 100% satisfied with your artwork please contact Catherine within 7 days and she will arrange to collect the artwork. Once returned you will be refunded  the full price minus shipping costs

The courier will be booked to arrive on a specified day, from Monday-Friday between the hours of 8am-7pm. Catherine is unable to give specific time slots can however, you can select a day. Al artwork must be packaged  securely in its original packaging, be able to print off shipping labels for the courier.

International Returns 

You are entitled to a refund on your artwork/s, minus shipping costs. You will be liable to arrange the safe return of the artwork at your own cost and include insurance against damages. Please notify Catherine within 7 days of receiving the artwork/s. Once returned to the artist we will arrange your refund.

Buy with confidence